The Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter in Black allows remote call answering and ending with Cisco desk phones. Compatible with Plantronics headsets, it ensures seamless integration for hands-free communication. Perfect for office and call center setups.

Product Specification:

• Model Number: APC-43
• Compatibility: Cisco desk phones and Plantronics headsets
• Color: Black
• Connection Type: RJ-9 and USB interfaces
• Function: Electronic Hook Switch (EHS) adapter

Key Features:

Remote Call Control: Enables answering and ending calls remotely directly from your Plantronics headset.
Easy Plug-and-Play Setup: Simple installation without additional software for quick deployment in any office environment.
Reliable Compatibility: Tested for seamless function with select Cisco IP phone models and supported headsets.
Improved Desk Organization: Eliminates the need for mechanical lifters, reducing clutter and cable mess.
Stable Signal Transmission: Ensures clear communication with secure and consistent connection between phone and headset.

How it works:

The Plantronics APC-43 EHS adapter connects your compatible Cisco desk phone to a Plantronics headset via RJ-9 and USB interfaces. Once connected, it allows you to answer, end, and control calls remotely from your headset without touching the phone. This adapter communicates signaling between the phone and headset base for seamless call handling. It removes the need for a mechanical handset lifter, making your workspace more efficient and organized. Installation is simple, requiring only the correct port connections.

FAQs:

Does the APC-43 work with all Cisco phones?

No, it only supports specific Cisco IP phone models. Check Plantronics’ compatibility guide.

Can I use this with any Plantronics headset?

It is compatible with Plantronics headsets that support EHS functionality.

Is additional software required for installation?

No, the APC-43 is plug-and-play and doesn’t require software setup.

What if my phone doesn't have an EHS port?

In that case, you’ll need to use a mechanical handset lifter instead of this adapter.